INDIGITAL gets independent validation for NG911 core services

Netmaker Communications Labs validated INDIGITAL’s ESRP and ECRF on Sept. 3, 2026, and added the company’s NGCS platform to its validated products list. The result gives 9-1-1 agencies outside proof that the system interoperates to the NENA i3 standard before they buy.

Why it matters: - Independent validation gives 9-1-1 agencies evidence that an NG911 platform works beyond a vendor’s own claims. - The test matters most for jurisdictions that share borders or rely on mutual aid, where call routing and handoffs must work cleanly between systems. - The validation gives agencies a reference point before signing an NGCS contract.

What happened: - Netmaker Communications Labs validated INDIGITAL’s i3-based Emergency Services Routing Proxy and Emergency Call Routing Function with no exceptions. - Netmaker also added INDIGITAL’s Next Generation Core Services solution to its NG9-1-1 Interoperability Lab Validated Products List. - Netmaker completed the interoperability validation on Sept. 3, 2026. - Netmaker issued its formal validation memorandum on Sept. 10, 2026. - The validation covers a 3-year period. - Fairfax County, Virginia, served as the sponsoring agency.

The details: - The Emergency Call Routing Function checks a caller’s location against GIS data to identify the best emergency communications center to answer the call. - The Emergency Services Routing Proxy delivers the call to that center and reroutes the call if a center is overwhelmed or offline. - NENA i3 compliance helps prevent calls from misrouting at county lines and helps preserve transfers during mutual aid. - Netmaker connected directly to INDIGITAL’s dedicated NGCS lab environment for the evaluation. - Netmaker tested the ESRP and ECRF against cases based on requirements developed from the NENA i3 standard. - Netmaker captured log events and network data for independent review. - INDIGITAL CEO Lynne Houserman said independent testing is critical for 9-1-1 agencies selecting NGCS vendors and said Fairfax County’s RFP called for it. - Qualified entities can request the full test report from Netmaker Communications Labs at support@nmclabs.net. - The Netmaker Labs validation memorandum and the Validated Products List are available online.

Between the lines: - The result gives INDIGITAL third-party proof of interoperability, which can matter more than a vendor’s internal testing in public-safety procurement. - Netmaker’s list creates a common benchmark for agencies comparing vendors against the same standard. - INDIGITAL is using the validation to reinforce a broader message that its platform works in multi-vendor, multi-jurisdiction environments. - The company points to 2024 cross-state mutual aid between Charleston County, South Carolina, and Collier County, Florida, as evidence of field performance across two different NGCS vendors.

What’s next: - 9-1-1 agencies evaluating NGCS providers can use the Netmaker validation memorandum and validated products list during procurement. - Agencies needing the underlying test documentation can request the full report from Netmaker. - INDIGITAL will likely use the validation to support future sales to agencies that require independent interoperability testing.

The bottom line: - INDIGITAL now has outside validation that its NG911 core services meet the i3 interoperability bar, giving public-safety buyers a clearer signal before they commit to a contract.